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Last week, the Brihanmumbai Municipal Corporation (BMC) launched a new portal designed for residents to report issues related to the city’s dog population, including complaints about stray dogs, rabid dogs, and dog bites. In its first week, the portal received nearly 150 complaints, with 43 concerning stray dogs and 15 related to dog bites.
Dog bite incidents are a frequent issue on Mumbai’s crowded streets, where an estimated 164,000 dogs live. The city reports approximately 70,000 dog bite cases annually.
To enhance public accessibility, the Veterinary Health Department has introduced the VHD Mumbai New Portal. This platform allows individuals to report concerns about suspected rabid dogs, nuisance from stray dogs, dog bites, or high street dog populations. When a complaint is acknowledged, the BMC ensures that the stray dog is captured, sterilised, and then returned to its original location rather than being relocated.
“Real-time data, including photos of the captured animal and its exact location, are uploaded using GPS and geofencing technology. This guarantees that animals are returned to their original locations, ensuring humane treatment and avoiding issues related to relocating animals,” said Dr. Kalimpasha Pathan, General Manager of Deonar Abattoir.
The BMC responds to complaints based on the details provided and the complainant’s mobile number. To facilitate the reporting process and encourage more residents to voice their concerns, the Municipal Corporation has provided a link on its website: https://Vhd.Mcgm.gov.in/register-grievance.
The Municipal Veterinary Health Department has received 23 complaints from South Mumbai, 37 from the eastern suburbs, and 83 from the western suburbs. Among these, 35 complaints specifically address increased stray dog populations, with the majority originating from the western suburbs.
Since September 2023, the BMC has vaccinated approximately 25,000 of Mumbai’s 165,000 stray dogs as part of a mass anti-rabies vaccination campaign. The civic body aims to achieve a 70 percent vaccination rate by March 2024.
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